Both Find My Mobile and Remote Unlock must be toggled on.
This is toggled on within the device settings at Biometrics and Security > Find My Mobile. However, Remote Unlock must be enabled on your Samsung phone. You will need to know your Samsung Account credentials, and your device will need to be on and accessible through a cellular or Wi-Fi connection. If you have a Samsung phone, created a Samsung account, and activated Find My Mobile during the setup process, then you can also use this feature to unlock your phone remotely. Once the device is wiped, you can set it up afresh with a new PIN and/or pattern (make sure you remember it this time). You may need to enter your Google Account credentials again. Step 3: Click the green Erase Device button to confirm. Step 2: With the correct device selected, click the Erase Device option on the left. If you have multiple Android devices, select the correct device in the thumbnail lineup displayed in the top left corner (shown above). Your default device should be listed on the left and pinpointed on the map to the right. Step 1: Visit the Find My Device site on your computer, laptop, or another device and log in with your Google Account. Here’s how to erase your Android device remotely: This method allows you to create a new PIN and/or pattern, but should only be used if other options aren’t available. Your only option is to reset the device and restore it using a backup stored in Google Drive (if enabled). The device also needs to be powered on and accessible through a cellular or Wi-Fi connection.įor years, Google allowed you to change your PIN using this tool, but that’s no longer the case. However, this requires your Google Account credentials. If your phone is running Android 5.0 Lollipop or newer, your best bet is to use Google’s Find My Device. Use Find My Device (Android 5.0 Lollipop+)
To find out more about setting up and using Smart Lock, check out our guide. If you have a specific PC that unlocks the device, bring your phone close to that PC and then reset the PIN, pattern, or password. The best phones in 2023: which smartphone should you buy?įor instance, if you allowed the device to unlock at a specific location, take it there, and then reset the PIN, pattern, or password. The best Android phones in 2023: top 10 best ones you can buy The best OnePlus phones in 2023: the 6 best ones you can buy
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